SHIPPING & RETURNS
FOB to NY
Overruns and underruns: We reserve the right to ship up to 1-2% under or over the quantities ordered.
For Hand sanitizer and Powerbank, DG fee will be applied to the order automatically. $42.5/Per carton (22 lbs limit per carton).
To ensure safe delivery for ceramic mugs and drinkware. Protective-Pack box will be used. $6.75/ carton
Orders shipped to more than one destination are subject to charges for additional destinations.
Any claims concerning delayed merchandise must be made directly to the carrier. Everprint Products’ responsibility ceases once the merchandise is delivered to the carrier.
Please note: Air shipping cannot be used for international shipments or items with lithium batteries.
C.O.D. Shipment is not Accepted.
Our primary carrier are UPS, Fedex, DHL.
Everprint Shipping time
Air: 6-8 business days
Air+Ground: 12 business days
Ship: 30-32 business days
Ship+ground: 28 business days
*Pricing are different for different shipping method.
Return & Exchange Policy
Every Return need to be processed with Everprint's RMA form. Factory authorization number must be obtained in writing prior to return of merchandise for any reason, or our Receiving Department will not accept return shipment. Returns must be shipped within 12 days of purchase. Once blank items are decorated, no returns will be accepted. All boxes containing blank items must be inspected and verified as the correct product ordered before decorating. No returns or exchanges can be accepted for made to order items. For third parties, it is the decorator’s responsibility to verify receipt of correct product. Blank returns will have a 20%-50% restocking fee. There are no refunds on shipping and freight charges. Imprinted merchandise is non-refundable unless authorized.
Decorated product orders has to be cancel before the production. $100-$500 Cancellation fee will be apply.